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Growcer Review: How We Helped a Retail Company Launch a Grocery eCommerce Platform Along With an App, in Croatia?

Growcer Admin10.26.2020
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Project Name: Panvia
Client Name: Antonio Zivolic
City: Pula
Country: Croatia
Website: https://www.panvia.hr/

Antonio Zivolic (of Panvia) approached the Growcer team (at FATbit Technologies) with a vision to build a grocery store in the “new normal” or “recovering” world. He was looking for a distinguished solution whose foundation relied on complete understanding of the market, consumer, competition, order-to-cash cycle, and many more such product facets.

Following here, is how he described his requirements w.r.t the project, how Growcer fit in perfectly, and his experience with FATbit Technologies:

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Project summary:

FATbit Technologies provided here managed IT services for a retail company. The team created a web application and mobile application to help in the client’s daily business. Here we share the communication between the client and Growcer team at FATbit Technologies. The entire process enriched our experience and well as contributed to the value proposition we offered to the client as a part of the project.

Client’s Background

Please describe your company and your position there.

I am one of the founders of a company that delivers fresh food from local farmers to the community.

Opportunity / Challenge

For what projects/services did your company hire FATbit Technologies?

We hired FATbit Technologies for providing us with a software solution, Growcer, and help set up an online channel to execute business. We wanted a web application where customers could buy local products. Also, a mobile application for our delivery staff to manage and track deliveries was a part of our requirement.

What were your goals for this project?

The main goal was to set up a platform that would enable the local community to order fresh food from local farms on a daily basis. The customers would, after selecting their products, decide about the delivery location, time and date. The last step in the process would be the delivery of the purchased products.

Solution

How did you select FATbit Technologies?

After examining the offers on the market, we decided that FATbit Technologies was offering the best solution, matching the use-case we desired.

Describe the project in detail.

Once we finalized to go ahead with FATbit Technologies, we had a series of introductory meetings, where the team explained the working of Growcer in-detail. We were provided with a demo server to test the software in order to make an informed decision on whether this solution is the right choice for us or not.

The FATbit team supported and helped us as the project was evolving. Also, they were very responsive to all our questions or doubts. Finally, we were able to launch the application, which was again a very smooth process.

What was the team composition?

We were assigned a project manager who coordinated as a point of contact. We are sure the structure of the development team working behind the scenes is very well planned and executed as tasks were completed on time.

Results & Feedback

Feedback summary:

FATbit Technologies managed to deliver the website powered by Growcer, in a timely manner despite the extra requests for additional features that we gave during the development process. The team kept a daily communication throughout the project duration. They were responsive and approachable.

Can you share any outcomes from the project that demonstrate progress or success?

We managed to launch the web application within four months, despite there being many requirements that were required specifically for our region, including a specific payment gateway and integration with other third-party software for tax purposes.

How effective was the workflow between your team and theirs?

The project manager was coordinating with us on a daily basis. She was very approachable and responsive to all our questions or concerns. For our communications and calls, we used Skype.

What did you find most impressive about this company?

We liked the fact that the web application has an amazing admin interface that allowed us to modify most of our website without the need for redeployment or any other inputs needed from the FATbit team.

We were also impressed with the large number of third party integrations that were available as default. It is worth mentioning that the FATbit team helped us at every step on the way and when deadlines were tight, they even worked on weekends. Some of the change requests were done absolutely free of charge which is something we absolutely appreciate.

Are there any areas for improvement?

If we could change something, it would be a comprehensive user manual for the web application from the FATbit team . The application itself is quite complex and has a lot of features, so a detailed manual would definitely help, especially for someone who is seeing this software for the first time. Also, there is scope for slight improvement in quality assurance on the deliverable.

Source: Clutch

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Author: Growcer Chef is an grocery ecommerce guru and knows what startups need to thrive in a competitive grocery market. Entrepreneurs & CEOs can count on Growcer Chef for valuable insights on latest ecommerce trends. Follow Growcer on social media for latest updates Twitter, Facebook & Instagram.

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